Solutions

Your front office, answered and managed

Managed Main Street is a technology service business. We design, connect, and manage an AI front office—and an optional website—so every call is answered and more visitors become customers.

Core service

Managed AI Front Office

An AI assistant that answers your business line 24/7. It greets callers, collects the right details, answers approved questions, texts booking links, transfers urgent calls to your team, and takes clear messages—every conversation kept in one place.

Benefits

  • Every call answered, day or night
  • Answers only from information you approve
  • Urgent callers reach a real person

Use cases

  • After-hours and overflow answering
  • New estimate and service requests
  • Emergency triage and live transfer

Expected outcomes

  • Fewer missed calls and lost jobs
  • Faster response to new inquiries
  • Less pressure on your team

Connected to the Tools You Already Use

We connect the front office to your calendar, your field-service software (like Housecall Pro or Jobber), and your inbox—so calls turn into booked work without double entry.

Benefits

  • Booking links texted during the call
  • Job requests created in your software
  • Inquiries sent straight to your inbox

Use cases

  • Appointment requests tied to your calendar
  • Job requests in connected field-service software
  • Messages routed to the right person

Expected outcomes

  • Calls become booked jobs
  • No new dashboard to learn
  • One organized record per customer
Optional add-on

Website Design & Management

Happy with your website? Keep it—the front office works with any site. If yours is slow, dated, or not bringing in calls, we design a professional website built to turn local visitors into customers, and we manage it for you after launch.

Benefits

  • Looks great on phones and computers
  • One-tap call, text, and booking buttons
  • We handle all the technical upkeep

Use cases

  • Replacing a slow or dated website
  • Adding clear ways for visitors to reach you
  • Ongoing content updates made for you

Expected outcomes

  • More visitors turning into calls
  • A site that stays fast and current
  • Zero website maintenance on your plate

Ongoing Management & Reporting

This is a managed service, not software you have to figure out. We review calls, tune the AI’s instructions, keep everything working, and send you a plain-English monthly summary of what happened and what improved.

Benefits

  • Real people reviewing real calls
  • Instructions tuned as your business changes
  • A monthly summary you can read in minutes

Use cases

  • Call volume and answer-rate tracking
  • Updates to hours, services, and policies
  • Quarterly ideas to bring in more calls

Expected outcomes

  • A system that improves over time
  • Clear visibility without dashboards
  • One accountable partner for the whole system

Want to see how it fits your business?

Every system starts with a review of how your calls and leads are handled today. See pricing and what's included, or try the live demo line on the homepage.

Free lead-capture review

Find the leaks before you buy more leads.

We will review how prospects move from your website or marketing into a phone call, text, booking request, form submission, or human conversation—and identify the highest-value opportunities to improve the experience.

What should we review?
  • Combined phone and website review
  • One prioritized lead-capture assessment

No obligation. We will only contact you about this review.

After you send your request, we reply by email within one business day to schedule your audit call.

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